Started out great... - Project Manager ADP Employee Review

3.0
Jan 15, 2020
Recommend
CEO approval
Business Outlook

Pros

When I first started with ADP, everyone was remote the environment was great, the support amazing and even during the extreme busy times of the year you felt supported and valued.

Cons

Over the years ADP has moved to Hub hiring, they lost alot of great talent and knowledge. When you hire in the area you get whats there. They have changed their NAS structure for Benefits over 4 times in the last five years. It doesn't get better every year it gets worse. I went from loving my job to absolutely hating work over the course of my 6 years here. The Benefits are subpar and the pay might be good when you start but when you find after 6 years someone hired 6 months ago makes more then you it doesnt leave a good taste in your mouth. Internal promotions and advancements no matter HOW HIGH they cap you at 3-7%. You are better off to leave and come back to that role. This year they change the performance reviews- not human anymore which is great but the computer math problem doesnt know the employees.

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ADP Response
6y
Thank you for the honest insights and assessment of ADP. We appreciate you taking the time to invest in writing this review and are sorry to hear about your disappointing experience. Your review helps us improve our experiences for associates and your feedback will be shared with our leadership teams.

Explore other reviews about ADP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture and support system

Cons

Org has so many different avenues

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
2w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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