Lies lies lies in the interview process - Relationship Manager ADP Employee Review

1.0
Feb 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Great coworkers. Those are really the only positive comments I can make about my experience at The Right Thing.

Cons

In my interview I was told I'd be hired in as part time but would become full time within two-three months. Twelve months later, still no promotion, and it wasn't for lack of doing a good job. When I met with HR to check in after 3 months, after 6 months, 8 and when I finally quit, they fully denied ever telling me I would ever be given a full time position. Employees are overworked and underpaid, in the fullest sense of the word. The company isn't even that big and after a full year of working for the company, senior leadership still hadn't even spoken to me or acknowledged me when passing the halls. I truly felt like they no longer cared about their employees. Hours were taken away from me at the last minute, and I was not compensated for time I was scheduled. BIG BROTHER WAS WATCHING. The company regularly monitored employee's computer screens and key fob scans at the doors, I was pulled into a meeting with HR because I had AIM running on my computer (instead of the company-approved MSN chat), and another time because I left the building during my shift to get something out of my car (they monitored the key fob swipes and asked why I left during the middle of the shift). I felt like I wasn't trusted for doing a good job, I wasn't rewarded for doing a good job, and I was forced to lie to clients about who I was and what company I represented ( I was working as a recruiter on behalf of another corporation). By far the worst place I ever worked.

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5.0
Feb 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Good people, benefits, and product

Cons

None at this time for me

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ADP Response
1mo
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

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ADP Response
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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