Where do i begin? - Payroll Processing Representative ADP Employee Review

1.0
May 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, on site gym(pre Covid), on site doctor . The few bonuses. The people i met on my team

Cons

Management ! They know nothing. Every time you look around , someone from upper management is leaving. they set these pretty much impossible expectations for all of the clients we have. The pay sucks. Got an FPC , and remained at a level one for THREE YEARS! After asking to take on more responsibility / proceeding with next steps to get that promotion... all for them to hire external PPR 2 positions on our team! Asked several times about transferring to another city and was denied. Once i put my two weeks notice in, then higher up management wants to reach out with “conversations” of wanting to help me transfer. Sucks i can never have my birthday off or travel home for Christmas because it’s “black out” period.

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ADP Response
5y
Thank you for the insights and assessment of ADP and we are sorry to hear about this experience. Your feedback will be provided to our leadership teams, so we can better improve our associate experience.

Explore other reviews about ADP

5.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Uncapped commission and great freedom

Cons

It’s a grind but worth it

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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