ADP Virtual Edge: High Turn Over, Poor Management, and a delusional, overly bureaucratic corporate culture. - Solution Center Consultant ADP Employee Review

2.0
Oct 17, 2014
Recommend
CEO approval
Business Outlook

Pros

You have amazing co-workers, good benefits, there is the possibility of working from home, provided you negotiate it prior to accepting the job and have enough "time in" and there are opportunities for advancement. There are departments within the company that are well run and a joy to work in.

Cons

The salaries are nowhere near competitive. The recruiters and hiring managers are very aggressive in keeping your starting salary low. Bonuses are horrible even if your performance is stellar. Management wants to present itself as laid back and "in tune" but use woefully outdated tactics and implement procedures that are wholly counterproductive. During the interview process, the hiring managers, recruiters, and even the materials portray their jobs in a very desirable light. Unfortunately, they can't deliver on their promises. Working from home (homeshoring) is possible, but is only allowed during your first year under extenuating circumstances or if it was negotiated as a condition of your accepting the position. Training is horrible. It is too bad to even call a joke. It takes entirely too long and is wholly ineffectual. You spend hours in training meetings and watching videos and then take quizzes that make SurveyMonkey and BuzzFeed quizzes seem like brainteasers. ADP VE spends a great deal of time wasting your time. While the company and management speak of room for advancement, it isn't as easy or as quick as they make it out to be. There are no "automatic promotions" Anything other than vertical movement within your current position requires you to apply for another job. The "automatic promotions" are just the appending of a higher number after your current position, and an accompanying (insultingly low) raise. Many of my coworkers who haven't left the company yet are still in the same position despite applying for other positions inside the company. Turnover is insanely high in many departments. Rather than fixing the core problems in many departments, management continues to hire new people for the vacated positions. Sadly, they've resorted to bringing in temps to fill the empty seats, which puts an even greater strain on the full time employees. Most of the people who were hired around the same time as me have either left or are interviewing to leave. I made my exit 2.5 years ago and they've lost all but one of the six people who were hired in the 6 month period before and after I signed on.

Explore other reviews about ADP

5.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Great communication in management and teams

Cons

The pay is a little low for work

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ADP Response
2d
Thank you for the great rating and for sharing your ADP experience with us on Glassdoor!
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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ADP Response
1w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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