Innovation Lab is failing and Silicon Alley is aware. On my! - Developer ADP Employee Review

2.0
Nov 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Super smart people AMAZING benefits Salary is awesome. There is no way other companies can event compete on this level (note: start your negotiations on the HIGH end, you'll most likely get it) Office in convenient Chelsea neighborhood (near F train, short distance from Union Square 4,5,6,N,R trains Office plans are to fix up 4th and 5th floors and add a rooftop deck which is supposed to include BBQ grills, wi-fi, a bar. There are titles, but loose roles/responsibilities so you can create your own role (if you're given senior management support) Making a grand effort to scale Agile Scrum

Cons

Bullying in meetings On manager level, serious clashes between long time "ADPers" and newbie hires who don't understand the culture Technical Managers hiring ex-colleagues at former to replace ADP employees Hiring smart people with Agile experience but middle managers have NO EXPERIENCE with Agile and feel threatened to loosen up control and let the development teams self-manage In the last 5 months, a number of people started to leave No clearly defined roles Teams are expected to coordinate with 5 other Scrum teams, all in offices in different locations Roughly 12 UX Designers have nothing to do all day because the project they were hired to work on lost support from senior management. Some of these folks support families. Human Resources in this office is way outnumbered by the growing low morale and bullying. Its so sad to see. hope she gets some help from NJ office. **I realize that my review is the opposite of the majority of positive ADP reviews. i invite you to go to LinkedIn, type in "ADP", set the filter for NYC office, see your common connections and start asking questions. You'll get the real story. It's that simple.

Explore other reviews about ADP

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Employees can dress in normal day to day clothing as long as it is tactful, events all month on-site such as the Farmers market . Hybrid work schedule: 3 days in office and 2 days remote Self-service coffee and cappuccino bat and beautiful break and recharge rooms.

Cons

None at all. I love my job.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
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