ADP Canada is a dead end - Anonymous employee ADP Employee Review

1.0
Nov 28, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work locations, some really great people, lots of social responsibility and community giving

Cons

Too many jobs exported to India and poor customer service as a result. Out of touch senior "leadership" team with focus firmly on pleasing their bosses in New Jersey so they can get out of Canada. Toxic work environment in HR with 100%+++ turnover. Lots of ethical questions.. If your HR department is a trainwreck then it doesn't bode well for the rest of the org. Recruting is an outsourced joke. Talented leaders quit or are fired by the self-serving executive team to cover their incompetence. Decisions are made in isolation and without any input from associates. Key rolls are left vacant for months and every quarter they fire a few more people to justify the terrible results. The thinking is strictly in the box old school. Not a place for innovators or leaders. Pay is below market.

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5.0
May 11, 2026
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Pros

Great Company to work for

Cons

Raises are not very consistent.

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ADP Response
2w
We are glad that you are enjoying your ADP experience. Thank you for your review.
1.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Resume Gold! Having the name on your resume opens doors because people know you can survive a high-volume, high-complexity environment. That’s where the benefits end.

Cons

Pay: It’s a joke. They expect specialized, expert-level work and deep tax knowledge for a base salary that is way below the market. They use the big name as an excuse to underpay you. Work/Life Balance: You are never truly off. To hit the impossible quotas, people are forced to work off the clock just to keep up. Management knows this is the only way the work gets done, but they look the other way so they don't have to address the workload. Management: They are manipulative and not leaders. Instead of helping with the workload, they use moving goalposts and vague promises of growth to keep you running. There is no advocacy for employees. Make sure to get everything in writing. Some get amnesia. Quantity over Quality: It’s a sweatshop for data. You’re forced to rush through complex setups just to hit a Go-Live count to appease Sales. Accuracy is key, but it often takes a backseat to volume, which is a nightmare for anyone who cares about doing the job right. No Room to Grow: There is no real way to move up. ADP is a lateral move company, and that’s only if your management doesn’t stand in your way and prevent you from leaving for another internal team.

2
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ADP Response
2w
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com
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