No pay equity, even though they have a pay equity tool that they sell to clients - Global Human Resources Project Manager ADP Employee Review

1.0
Jan 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Really nice people work here. It's also semi-technology, so you'll get your feet wet, and have a greater chance at actually getting a job at a real tech company. The company is large, so you can learn about different processes.

Cons

There is no pay equity. They even sell a pay equity tool to their clients- but unless you're a manager level and above, you do NOT qualify for a bonus (they lie about this on interviews). Most of the people at the levels below that, even with 10 years experience, do not get a bonus. Those who do qualify for their bonus (which can be upwards of 30%- proving they HAVE the money) are disproportionately white. So basically, there is little pay equity here. ADP also does not have a real diversity department (they dissolved it) so, this makes sense that they don't really value it. They can't seem to keep Black and Hispanic employees yet don't pay them at the same rate, don't promote them at the same rate, and don't even read the comments from the surveys they administer. They also don't even believe MLK Day is necessary to have off. Make it make sense. If you can leave ADP and make 50%+ more, as many are doing, there's a problem with their pay. Leadership does whatever they want, makes their own decisions, and then tells the associates to get in line. ADP can be given a formula to fix their process and actually retain employees, but those at the top will always do the opposite. There has been a mass exodus for a reason. Even though they do nothing to retain their employees, they're upset when you leave. I know countless people, including myself, who when they left, their leaders didn't say anything to them- even on their last day. As soon as you finish transitioning and helping them, they don't care. The company promotes being an HCM company that is "Always Designing for People" yet HR and the leaders who run it do the exact opposite. Always Designing for People does not mean rushing folks back into the office, paying associates pennies, and not listening to the people who execute strategies and keep the company afloat. Time for some progressive leaders who can change things and actually retain/promote people.

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ADP Response
4y
Hello and thank you for providing your insight into your experience working for ADP. ADP prides itself on creating and maintaining a workplace where employees work in a professional environment and are treated fairly. We appreciate your feedback and advice and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

Explore other reviews about ADP

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

So much room for advancement. Very supportive culture and felt like family. Fast-paced for those who love a challenge. Great benefits!

Cons

Does not allow 100% remote work although everything handled with clients is virtual.

2.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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ADP Response
1w
Thank you for sharing your insights on your contractor experience at ADP. We value your feedback.
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