Broken, out of touch, toxic, abusive, hates minorities and LGBT - Strategy Manager ADP Employee Review

2.0
Sep 15, 2023
Recommend
CEO approval
Business Outlook

Pros

A few years ago I had better support and it felt more like a team and I looked forward to going to work and felt part of something and it was genuinely collaborative and rewarding. I felt blessed.

Cons

It has turned into a luridly toxic organization in every singular aspect of how it shows "care" for people—well, on my team anyway, I cannot speak to all. Nowadays, it is a culture so damagingly disempowering, built on an entrenched CYA culture, superficially focused on short-term optics so 'leaders' can climb ladders, to the detriment of all staff below. Never in my professional life have I witnessed such a sad focus on optics and managing up. It is truly traumatizing to see a company I once loved purport this wonderful inclusion and diversity when, even if you are one team performer and are different in your identity, you will face unrelenting discrimination and covert mistreatment day-in and day-out, where you leave the office or end the work day (by midnight) feeling like a shell of yourself, just to get up to do it all again the next day.

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ADP Response
2y
Thank you for taking the time to write this review and for providing your insight into your experience working for ADP. ADP values creating and maintaining a workplace where employees work in a professional environment and are treated fairly without regard to their race, color, creed, religion, national origin, age, sex, marital status, lawful alien status, non-job related physical or mental disability, veteran's status, sexual orientation, gender identity or expression, genetic information, pregnancy or any other basis prohibited by law. We welcome the opportunity to discuss this further and we would like to hear more about your specific situation so that we can review your concern completely. Please contact our Associate Relations team at 1-877-878-4811 or hr.associate.relations@adp.com

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Pros

work life balance continued education opportunity

Cons

segmented internal departments some unreasonable client escalations

2.0
Jun 15, 2026
Recommend
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Pros

- Established company with a long history and relatively stable business operations. - Provides a sense of job stability compared to many organizations navigating rapid changes in the current AI-driven market. - Lower risk of frequent restructuring or large-scale layoffs than many high-growth technology companies. - Opportunity to work with experienced employees who have deep institutional and domain knowledge. - Predictable work environment that may appeal to individuals seeking long-term stability over rapid change. - Strong choice for professionals who value job security and a steady career path in an uncertain economic climate.

Cons

- Documentation is limited or rusted, and many operational processes lack clear runbooks or standardized procedures, making onboarding and troubleshooting more difficult than necessary. - If you're coming from a modern, fast-paced engineering environment, the organization may feel behind current industry practices and tooling. - Internal politics can sometimes outweigh technical merit or execution. - There are teams with very long-tenured employees where change and innovation can be difficult to drive. - Decision-making often involves multiple layers of approval, resulting in significant bureaucracy and slower execution. - Processes can move slowly, and collaboration is not always transparent across teams, leading to inefficiencies and occasional confusion around ownership. - In some areas, roles, responsibilities, and operational processes are not clearly defined, creating unnecessary chaos and inconsistent ways of working. - Engineering standards and best practices vary considerably between teams, making cross-team collaboration challenging. - Organizational change tends to happen slowly, which can be frustrating for employees who are focused on modernization, automation, and continuous improvement.

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