IT Help Desk - IT Analyst, Point of Contact, and Team Lead AIG Employee Review

5.0
Jul 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Good benefits, good HR department. Genuinely enjoyed work there while the office was productive and managed properly.

Cons

Chaotic management. Self destructive office politics. Many of the people hired were very obviously not skilled in IT, which is required for a IT Help Desk job.

Explore other reviews about AIG

5.0
May 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and culture

Cons

Heavy off shore contractor population

1
1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

See lots of interesting accounts Coworkers are pretty friendly

Cons

Too bureaucratic Unrealistic production goals Temperamental management Out-of-date systems Very high turnover leading to a lot of teams being overworked

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