AIG Reviews | Glassdoor

AIG Reviews

Updated December 16, 2017
2,834 reviews

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3.1
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AIG President & Chief Executive Officer Brian Duperreault
Brian Duperreault
125 Ratings

2,834 Employee Reviews

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  1. Featured Review

    Helpful (1)

    "Senior Accountant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Corporate Accountant in Los Angeles, CA
    Current Employee - Senior Corporate Accountant in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AIG full-time (More than 3 years)

    Pros

    Great benefit, PTO, match 401k higher than most companies, work from home option. Nice office, friendly co workers. Got great bonus per performance

    Cons

    No monthly meeting in the department. Other than that i dont think there is any other cons in my dept

    Advice to Management

    Merit increase would be nice for top performer

    AIG Response

    Dec 7, 2017 – Communications Specialist

    Thank you for sharing this wonderful feedback on our people, culture, and benefits. We strive to create the best work environment possible for all AIG employees. Please continue to let us know how we... More


  2. "Tough environment but learned a lot"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vide President
    Former Employee - Vide President
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 8 years)

    Pros

    There is a lot of opportunity to make the job your own. Opportunities to learn and move around the company. Telecommuting is the norm for some roles.

    Cons

    AIG is struggling with earnings and has issues right now with profitability. Can cause some ambiguity and unease in the workplace.

    Advice to Management

    Try to be more transparent with what is being done to combat losses and put company back on a profitable path.

  3. Helpful (2)

    "Senior Programmer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Programmer in Berkeley Heights, NJ
    Former Employee - Senior Programmer in Berkeley Heights, NJ
    Doesn't Recommend

    I worked at AIG full-time (More than 5 years)

    Pros

    Good Tuition benefits and no restrictions to work from home. Lots of thongs to learn at work and have great talented people. Good bonus when compared with insurance industry.

    Cons

    No appreciation for the work you and no promotions and sometimes no raises for 3 years or more. Lot of work and had to work after hours. Week mid level managers who cannot take decisions. Frequently changing upper management who do nor care to meet the team and have no clue of what you do.

    Advice to Management

    Appreciate the work of employees and consider giving raises every year to adjust salary with inflation rate of the country.


  4. "IT Risk Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time

    Pros

    Good coworkers. Management wants to improve but executive leadership seems lost.

    Cons

    No direction from leadership. Too big.

    Advice to Management

    Stop leadership rotation on a yearly basis.


  5. Helpful (3)

    "Sr Underwriter Technician"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AIG full-time

    Pros

    Work from home, PTO, "OK" health benefits/401k

    Cons

    **1.5 stars
    **No salary increases. Management has told us there's a salary freeze however according to current CEO Duperreault, this is NOT the case but it's been the running dialogue for years.
    **Dept. bonus based on percentage of allotted "pool of funds"; example: $100k for all employees, department will give 83% of 100%. If division/company has paid out a lot of losses, a bonus would be lower - or minimal that year. Fortunately that has not been the case - however due to wildfires in CA ('17) & hurricanes, that may not be the situation in '17.
    **For a larger bonus, mgmt. will say - take on more work, volunteer for projects, take training seminars, IT DOESN'T MAKE A DIFFERENCE! No doubt upper mgmt./CEO's get a nice bump annually.
    **Job opportunities within dept. - limited. From UT, next step is UW - applicants generally need 12-18 mos as underwriter tech & shadow with UW. Several people were promoted to UW (only a UT for approx 6 mos) & did NOT shadow/train as required. Employees found out they're part of an "UW in training" program that's been kept on the down-low. Current UTs who've been vying for UW positions, were passed over. Plain & simple, poor business practices but if you're "in" with management, you have an opportunity to skip the line. Other employees, who've since left the dept., were told by upper management, they'd have no chance to become an UW.
    Understandably, there are quite a few disgruntled employees, with many looking to find other positions within AIG (outside dept) or outside the company
    **It's easy to say leave, but as you know, it's hard to find another job

    Advice to Management

    **LISTEN to employees
    **FINANCIALLY compensate employees for achievements: going above & beyond with brokers, assisting others, taking on additional responsibilities, training


  6. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at AIG full-time (More than 8 years)

    Pros

    Fantastic supportive work environment and good benefits. New leadership and hopeful will take company in the right direction. Work life balance is encouraged and promoted. Lots of opportunity to give back.

    Cons

    Known for not providing pay raises. Hopefully new management will address this.


  7. Helpful (4)

    "High stress little reward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Woodland Hills, CA
    Current Employee - Manager in Woodland Hills, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at AIG full-time (More than 10 years)

    Pros

    Lots of time off but you’ll need it

    Cons

    High stress little reward, poor communication and outlook of department direction. Poor pay, senior management always looking to place blame. Hostile environment

    Advice to Management

    Concentrate on employee happiness. Many have left due to poor pay and zero employee activities.

  8. Helpful (1)

    "Challenging, room to grow, kiss personal life and well being goodbye"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Data Quality Analyst in New York, NY
    Former Employee - Senior Data Quality Analyst in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    Opportunities to move vertically or laterally. With the right manager, flexible work locations. Sense of pride among employees. Real desire to help customers and be socially responsible. Good benefits and personal time. Matching 401k.

    Cons

    No work life balance. With the right boss, there may be balance but workload is always tremendous. To many reorganization’s and outsourcing and offshoring. No raises. Just bonuses based on personal, departmental, and company success. No pension program.

    Advice to Management

    Give employees an inch you will get a mile. Train existing loyal employees rather than bringing in consultants.


  9. Helpful (2)

    "Great place to make friends"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AIG full-time (More than 3 years)

    Pros

    + People are very friendly. Easy to make friends for life.
    + Entrepreneurial - frequently the first insurance company to try anything
    + Brian Duperreault has a vision and a plan and is executing quickly
    + Relationship driven - if you are good at forming friendships, you will do well
    + Strategic priorities are in line - working through getting the basics perfected
    + Has met it's promises to shareholders so can focus internally
    + Lots of great members of top management team
    + Employee donation matches - company donates 200% of individual donations to nonprofits
    + Volunteer Time Off

    Cons

    - Relationship driven - sometimes the relationship matters more than doing good work
    - Follow through on projects is inconsistent. AIG gets to the idea first, but frequently sabotages itself in the follow through
    - Siloed - groups know about the work other groups are doing but won't always collaborate. It's more about politics than resourcing
    - MANY employees haven't gotten raises or promotions in years - no incentive to work harder or take risks
    - Basic common judgement doesn't come naturally, many think about approved compresses first (even if the process makes no sense whatsoever)
    - Tech is horrible. They're on Window 7 - road map for IT is promising though
    - Retention is terrible - so many great employees either have left or are leaving. Lots of junior employees being pushed into roles they are not qualified for in order to get work done
    - Change fatigue has pushed employees to focus more on surviving and figuring out their personal next steps over doing good work
    - HR leadership is not focused on people, but rather politics
    - Some of strategy seems to be going back to 2008...not clear

    Advice to Management

    Make employees feel valued. Give them raises. Don't treat them like chess pieces, but like individuals who have entrusted their careers to the company and deserve to be treated like the amazingly resilient prizes they are.

    Be more transparent about the next wave of changes. explain the strategy in simple terms and make sure employees understand their role in it.

    Keep focusing on ways to do good in society.

    Clearly define cultural values to help get employees onto the same central team instead of lots of little teams.


  10. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at AIG full-time (More than 5 years)

    Pros

    Still the most global of all insurers

    Cons

    Slowly recovering from decades of over-diversification and massive losses in the Global Financial Crisis.

    Advice to Management

    Build on the progress of the last 7 years don't try and turn the clock back to the old days. They were not as great as some people remember.


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