AIG Employee Reviews | Glassdoor

AIG Reviews

Updated March 20, 2017
2,371 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
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AIG President and Chief Executive Officer Peter Hancock
Peter Hancock
690 Ratings

2,371 Employee Reviews

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Pros
Cons
  • work life balance needs to be there (in 52 reviews)

  • Substantial changes over past few years in senior management have been detrimental for employees in general (in 68 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Endless opportunities if you're up for a challenge"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director in New York, NY
    Current Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AIG full-time (More than a year)

    Pros

    The one reason I decided to work at AIG were the endless opportunities. I keep my eyes open and ears perked for projects that I could get involved in or I come up with new ideas that create buzz. I work on a great team that values diversity and agility in opinion and creativity. Each day is an adventure .... in a good way. I would recommend AIG as an employer to consider.

    Cons

    As in any large corporation, 'process' always gets in the way. Process has slowed my role down more often than not. Patience and collaboration is necessary for this to work well.

    AIG Response

    Nov 30, 2016 – Digital Strategist and Producer

    We always appreciate feedback from employees. Thank you and feel free to let us know more about how we can continue to improve.


  2. "Okay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Work Comp Adjustet in Wilmington, DE
    Former Employee - Work Comp Adjustet in Wilmington, DE
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (Less than a year)

    Pros

    Work from home option is nice perk

    Cons

    Sweatshop mentality, concerned about numbers not job you do


  3. Helpful (5)

    "Good people, no raises when earned."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AIG full-time (More than 10 years)

    Pros

    Worked with some great people here. Created our own teamwork and supported one another on a daily basis. I liked what I did.

    Cons

    Frequent software issues which was normal. No job security and low morale. No raises for the past 5 years even for top performers.

    Advice to Management

    More thorough training of employees. The company needs to value it's hard working and accurate employees who've gone above and beyond the call of duty.


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  5. "Sales Rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I worked at AIG full-time

    Pros

    they have great work/life balance

    Cons

    management turnover is too high


  6. Helpful (3)

    "Underwriter Assistance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    I worked at AIG full-time

    Pros

    When I started at AIG it was a great company to work for during my sixteen years things change. You had room for advancement and they cared about their employees.Overall it was a great company to work for.

    Cons

    Once we need the government bail out and the company combined US with International everything change and position was eliminated.


  7. Helpful (1)

    "A&H"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time

    Pros

    Innovative, competitive and challenging work

    Cons

    Lack of systems and potential


  8. "Staff Counsel"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Staff Counsel
    Current Employee - Staff Counsel
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at AIG full-time (More than 3 years)

    Pros

    Good hours and no billable hours. Great benefits including generous PTO and retirement benefits. Ability to work remotely when necessary.

    Cons

    This is a large company. So, you have the typical red tape you have to deal with. The technology could be better.


  9. "Enterprise Management Tools and Automation Independent Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at AIG full-time

    Pros

    AIG maintains a broad range of Global customer services, with a far reaching dynamic environment that requires continuous innovation and streamlining of the latest technologies.

    Cons

    During my tenure as an independent consultant, I have experienced routine shifts with middle management positions, thereby creating shifts in direction and a loss of momentum for ongoing projects

    Advice to Management

    Build routine dialogue (routine visits with teams) between upper management positions and your supporting teams to mitigate loss of vision often experienced as the message hops between various leadership tiers.


  10. Helpful (4)

    "Uncertain Future for AIG"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AIG full-time (More than 8 years)

    Pros

    Great compensation, good benefits, generous PTO, good 401k match

    Cons

    Poor execution of restructuring which has caused confusion for employees and our customers. This has caused low morale and poor customer service. Poor training for new customer service representives.

    Advice to Management

    Executives need to open there eyes and start listening to employees and policy holders. It doesn't matter how great the marketing and product. If Internal AND external customer service isn't there, you'll have poor morale with employees and policy holders will cancel insurance and go to another insurance provider.


  11. "Too soon to rate: <1 yr"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TAP Analyst in Houston, TX
    Current Employee - TAP Analyst in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AIG full-time (Less than a year)

    Pros

    Benefits are great and the job is very flexible.

    Cons

    Hard to communicate to people outside of your team if you need information they have, especially if they are managers.

    Advice to Management

    Understand that you work for a massive company and multiple businesses may need the special information you are in charge of while not being in communication with each other. I find it difficult to get managers to reply and when they do, I feel like I am in the wrong for asking. We all work for the same company.



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