Hands Down.... The Single Most Unethical, Immoral, and Deplorable Company to Work For, Or Do Business With!!!!!!!!!!!!!! - Client Service Professional AIG Employee Review

1.0
Feb 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Absolutely None... Company is Pathetic!!!!

Cons

Anyone considering employment opportunities, or doing business with this company, should consider serving a lengthy prison FIRST!!!! Doing so , makes all options equal!!! In short, they lie to employees by selling a dream of prosperity, professional growth, and opportunity. Once you get in the company, it is the complete opposite. Consumers of VALIC products are no different, VALIC coaches employees (TALKING POINTS!!!!) on how to deceive clients. A very reactionary company that has ZERO ability to progressively think! The culture of the company is very "Rank & File / Top Down". If by some act of congress you get promoted, it's through who's ass you kissed, and not your own merit! The pay rivals that of a family of 5 living under the poverty line! The turnover rate is... Here Today.... GONE 30 MINS later!!! This company is owned by AIG, NEED I SAY MORE!!! Their client based has the combined IQ of a box of rocks!!! Working for , or doing business with this company is nothing short of prostituting yourself!!!!!

Explore other reviews about AIG

5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation structure, bonuses were higher that the industry average. Freedom to be entrepreneurial and do what I thought would work in my territory

Cons

Zonal management had a lot of turn over at the time, some not qualified to lead.

3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

AIG pays well. Pretty good benefits package & bonus structure.

Cons

The work is wild at AIG! Also, there are ALOT of people at AIG so, everybody has to weigh in on everything you do...keeping you bottlenecked in your work flow. AIG is not the place for a brand new, entry level adjuster breaking into the commercial space and they pretty much only hire experienced people HOWEVER, it does not matter-management will not trust your experience therefore, there is little to no autonomy! You will find yourself touching the same thing 3 or 4 times because your always waiting on permission or someone else's opinion on something, etc. You got to get permission to send for conflict check, got to get an opinion to answer a demand, a tender, an ROR ltr. .. they pounce on defense counsel's hourly rate to be cheap with them which makes them work w/less efficiency...dragging the claim out so they can get their billable hours. You will work your fingers to the bone for that good pay & you will be frustrated and exhausted, ALL THE TIME!...The environment is pretty stuffy w/a very high stress level, (especially with long time AIG employees who definitely drink the "kool-aid" and think they are hot stuff). They will keep you in dumb meetings on your claims all the time presenting your claims with everyone scared to make a decision plus, they never want to pay the claims, they are cheap as hell. They will make you have to scramble at a mediation to get more money even though you told them what you needed when they forced you to present the same claim to 3 different people before the mediation date. To me, management are glorified overseers who still handles the claim...they just tell you what to do or, they come behind you and second guess everything. And, they are trying to enforce 3 days in-office a week (which is hell for ATL traffic) plus, it's crowded on the elevator (which seems to get stuck more often than what I am comfortable with) and trying to find a desk when everyone decides to come in at the same time. It's a good temporary move....if you need the advanced commercial experience and/or want to reset your pay...stay for 1-2 yrs then, go somewhere else with work from home and a little more professional autonomy.

1
See reviews by: Helpful|Rating|Date|All