Review of AIG Senior Claims Adjuster - Senior Claims Adjuster AIG Employee Review

3.0
Feb 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Great position if you already have experience, lots of freedom to handle claims how you would like to, Great salary if you are joining the company if you have experience, More than just the standard 5% max raise, You can easily get a 10% raise, Good comprehensive benefits package, There is a standard 2 week vacation allowance, but if you get more if you can show your previous employee gave 2 weeks,

Cons

Little room for advancement if you start in a trainee because there is a formal criteria for advancement, such as a mninimum number of Bi settlement. A regular claims adjuster only keeps claims for the first 60 days which is not enough time to settle BI claims, In the entry level position you are on an ABC phone line and have to answer your phone no matter what, Many entry level adjusters have to do their own estimates, If a claim is open more than 60 days and not settled, you are required to close down the reserves, even though you still have to actively work the file--this results in an underestimate of the claims you actually have, When you finally do have to make a payment, you have to reopen the reserves and issue the payment. The goal is to get a 110% claim closure rate, but this is only achieveable on paper when you randomly close claims. This does not make business sense

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5.0
Mar 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good compensation structure, bonuses were higher that the industry average. Freedom to be entrepreneurial and do what I thought would work in my territory

Cons

Zonal management had a lot of turn over at the time, some not qualified to lead.

4.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Finance Team has great leadership and growth opportunities.

Cons

Frequent Senior Leadership changes, has significant impact on employee morale.

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