It's been a wild ride... - Claims Leader Allstate Employee Review

3.0
Jun 29, 2011
Recommend
CEO approval
Business Outlook

Pros

The claims department is energetic and innovative. The company offers great benefits and excellent training. The frontline employees and leaders are genuine and truly care about each other and their customers.

Cons

Senior Leadership in home office has lost sight of what Allstate is all about... Morale has plummeted to all time low over the past 5 years. The corporate vision appears blurred and there is a high demand for company loyalty with little to no loyalty in return.

Explore other reviews about Allstate

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Good management Flexible schedule PTO

Cons

Sales fluctuate month to month dramatically and lacks predictability (I've been in other sales industries where sales fluctuate, but are far more predictable and stable). It's truly all over the place, which makes financial budgeting impossible. Calling leads who are broke and can't afford quality coverage. Periods where it is completely dead- you can't get a person to answer the phone, regardless of making 200+ calls in a day.

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