Disappointing to say the least - Claims Adjuster Allstate Employee Review

1.0
Aug 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Good work life balance, good benefits, substantial amount of paid time off.

Cons

- bare minimum pay scale. No matter what level of education or ability you have when you start here, it is not considered in salary unless you have prior experience with insurance. - 80% of managers and liability consultants are under-qualified. They have no management experience or training prior to getting the position. They appear to be promoted to that position because they are "good friends" with those already in that position or the claim office manager. - Promotions - do not exist at Allstate. If a position is open and above trainee level in a claims office, it is never advertised internally. You can't apply for the position or interview for even internal positions. When the position is announced to the office, the person they are filling it with is announced in the next sentence. -There is no defined process or method for how a promotion is considered or arrived at. This is extremely demoralizing. -The better you do, the more work they give you. Everyone knows this so they do minimum in order to keep from getting more work or extra projects. When extra projects are given, no compensation or reward of any kind is given for excellence.

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5.0
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Recommend
CEO approval
Business Outlook

Pros

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Cons

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4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Good management Flexible schedule PTO

Cons

Sales fluctuate month to month dramatically and lacks predictability (I've been in other sales industries where sales fluctuate, but are far more predictable and stable). It's truly all over the place, which makes financial budgeting impossible. Calling leads who are broke and can't afford quality coverage. Periods where it is completely dead- you can't get a person to answer the phone, regardless of making 200+ calls in a day.

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