The harder you work, the luckier you get... - Office Manager Allstate Employee Review

4.0
Dec 2, 2008
Recommend
CEO approval
Business Outlook

Pros

Great flexibility, boss is very willing to allow for special circumstances. We work as a team in our office. The work atmosphere is relaxed, but professional. We each know our personal goals and our office goals. We keep each other posted on where we are at and how we are doing. There is a competitive edge that is not threatening, but inspiring. You are always learning from those around you and there is always something new to learn to do at our office. The coorporate goals are communicated and enforced appropriately. Most importantly, vacation is provided as well as medical/health stipends. There is never a "war" within the office. No catty remarks, no intentional problem making, great to work with people who understand you and where you need to be in acheiving your goals. You will be rewarded when you work hard and challenge yourself in the office. You will find yourself enjoying the customers as the people they are, not just as dollar signs. You will be able to network with vast majorities of different people and cultures. It's wonderful to help people understand their insurance needs and provide the coverage for them.

Cons

With a small office, it can be overwhelming when there is much to be done. If you cannot manage your time well, you will not have a great experience with the workload of this position. Also, the days can feel mundane and repetitive. You have to find a way to make sure you are challenging yourself enough to overcome the feeling of being stuck in a routine. With a small office, you do not have professional privacy. If you are going to work as friends and colleagues, expect someone to know a little about your personal life and ongoings.

Explore other reviews about Allstate

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Work culture is a positive

Cons

I dont have anything to add

3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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