The Good, Bad, & Ugly - Claim Service Adjuster Allstate Employee Review

4.0
Apr 16, 2010
Recommend
CEO approval
Business Outlook

Pros

Work and Family Balance is good. A new employee is given 17-20 PTO days based on position. Usually a new employee will get to travel to Chicago for a weeks worth of training. Everyone is generally treated with dignity and respect.

Cons

Everything is based on seniority, if you don't have seniority, you won't be able to use your vacation days when you want them. You basically get leftovers. The claims count is extremely high and if your contacts aren't made in a timely fashion, you'll get a "fair" annual performance review and hardly no pay raise. The extremely high claims count makes it almost impossible to hit numbers. There isn't any training on how to handle extremely high workloads, you're just expected to do it.

Explore other reviews about Allstate

5.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for

Cons

I have no complaints about the company

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pto can be ok same day without manager approval so long as you have time & there's availability to take off

Cons

Goals constantly changing, which means commissions is always changing for the worse of course. You're not human there, call center environment from hell. I felt like a zombie

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