Don't be fooled by the pay - Liability Adjuster Allstate Employee Review

3.0
Mar 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and available immediately.

Cons

Training is horrible. The first two weeks is all self-study for the state licensing exam. The classroom training afterward is okay but does not set you up for success once you hit the floor. Leadership doesn't really give concrete advice or help to manage the crazy workload, yet expects metrics to be hit. There is a lack of consistency throughout the claims departments and teams that only adds to the stress of the job. Not to mention, they rope you in with a great starting salary, failing to tell you that you will be working far more hours than you thought, at least, if you want to try to hit metrics.

Explore other reviews about Allstate

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible, kind owner, good pay

Cons

None at all. Overall great

1
3.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great base pay, benefits, 401K match, and standard corporate perks. Plenty of networking opportunities all across the country, the ability to support local communities, and a commission structure with good intentions and potential

Cons

As a company, Allstate lacks awareness of their role within the industry and within the country, fully acknowledging that their rates are NEVER the best (not sometimes, NEVER). At a time when everyone is conscious of their spending, selling a more expensive (and oftentimes identical) product not only feels wrong - it's unsustainable. There is a severe lack of program direction, poor understanding of the different states' geography and demographics, and complete void of accountability or clarity. An entire product launch was delayed by a month on the day it was supposed to launch, with an explanation never fully arriving and acknowledgment finally trickling down several days later. Of course, this leads to an overuse of corporate speak excuses in an endless cycle of "circle backs" because nobody ever knows what is actually happening or WHY. On top of all that, the technology is laughably outdated, with monitors that feature known defects and an "in-house approach" to all of their software that doesn't even feature a modern CRM. Like the hardware, known system-wide bugs were rampant within these Allstate branded systems, leading to embarrassing conversations with prospects and partners. MS Teams and Outlook will go off late into the night, well beyond normal business hours, all under the excuse of differing time zones and "sharing successes."

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