Horrible workload, great benefits. - Liability Claims Adjuster Allstate Employee Review

2.0
May 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits, 20 days PTO, health, dental, life, etc mostly paid for by the company. Flexible work arrangements with all remote.

Cons

Impossible metrics to hit. Work load is overwhelming (5 claims/day), expect 8+ claims on Monday minimum from over the weekend. Depending on your manager there may be some micromanagement. Especially with phone metrics. Dealing with angry customers all day. Unless it is an obvious accident, 50% of the people will not be happy with your decision.

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5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Good management Flexible schedule PTO

Cons

Sales fluctuate month to month dramatically and lacks predictability (I've been in other sales industries where sales fluctuate, but are far more predictable and stable). It's truly all over the place, which makes financial budgeting impossible. Calling leads who are broke and can't afford quality coverage. Periods where it is completely dead- you can't get a person to answer the phone, regardless of making 200+ calls in a day.

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