Good company, poor local management - Customer Care Manager Allstate Employee Review

2.0
Dec 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Great company benefits, fair pay and bonuses for those who seek to do well here. Very stable, growth oriented company.

Cons

Hours are not good for everyone, and the leadership of local management is very poor - play favorites and favortism too much.

Explore other reviews about Allstate

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and work flow is decent

Cons

below pay for the overall market

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible when it comes to how to get the work done. While working remote you don't have to waste time driving to location. You have the ability to work at night to catch up on workload if needed.

Cons

The strong achievers may end up getting more workload.

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