Perfect for those who enjoy customer service and problem solving. - Customer Relationship Manager Allstate Employee Review

4.0
Aug 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of opportunity to earn sales commission. You have the most direct contact with existing customers to develop rapport.

Cons

Servicing issues, usually involving payment concerns are sometimes hard to assist with. The "new" versions of the products are limited in what you can see and what information is readily available to the customer.

Explore other reviews about Allstate

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work life balance - Opportunities to grow - Great leadership - Challenging yet rewarding work - Open to new ideas and positive changes

Cons

- Partial knowledge gap when it comes to technology

4.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote Good management Flexible schedule PTO

Cons

Sales fluctuate month to month dramatically and lacks predictability (I've been in other sales industries where sales fluctuate, but are far more predictable and stable). It's truly all over the place, which makes financial budgeting impossible. Calling leads who are broke and can't afford quality coverage. Periods where it is completely dead- you can't get a person to answer the phone, regardless of making 200+ calls in a day.

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