Virtual Customer Service - Virtual Customer Service Representative Amazon Employee Review

3.0
Jul 18, 2017
Recommend
CEO approval
Business Outlook

Pros

Easy hiring process Flexibility Working from home

Cons

Inadequate training Lethargic computer access Difficult to really get many things done Pay is too low for what is expected Constant team management changes

Explore other reviews about Amazon

5.0
Apr 11, 2026
Recommend
CEO approval
Business Outlook

Pros

* Strong ownership culture and high standards * Excellent learning and career growth opportunities * Work on large-scale, impactful problems

Cons

* Fast-paced and sometimes high-pressure environment * Work-life balance can be challenging at times * Expectations can be demanding and intense

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
See reviews by: Helpful|Rating|Date|All