Pros
i am first giving a general company review then i will go specific to ECOX team the review is for support engineer - No fixed timings,A very flexible work timing, just make sure u attend meetings and complete your work on time with high quality - No dress code - parties every 3 months - high salary -Brand name - Working with good people -Good culture
Cons
- Work life balance is very poor - Less coding almost none for support engineers -Oncall -Inhouse tools almost everything is automated, you won't learn much except about inhouse tools Coming specific to ECOX, Of all the teams i have seen this is the worst team ever, except when u wanna do all the scrap work left from other teams, though things now are going toward right direction which gives some hope. ECOX is literally like india in outsourcing, where other development teams come for support work i will give a list of whatall work the team do, and they just repeat the task again and again, a complete no brainer - Doing load test and scaling of service to handle peak, for every peak every year there are tools which will make the work obsolete -Doing load test and descaling when peak finishes again there are tools coming which will make the work obsolete -Ticket handling of very trivial issue, which no one knows how to handle they have taken around 400 tier 1 services, no one know how the service works they just route the ticket to developers and thats all - other small tasks which doesn't require engineers at all, anyone trained can perform it That's the major task they do and they repeat it every year. The management is evern worse -Since the code is available to read they expect people to understand and do developer level work, knowledge transfer will happen but not like how it happens from developer to developer. -Abusing work and managers is always hot topic among team members, money is the main motivation -Team is full of freshers because no one stays long in the team. People leave the moment they realize what they have got into. -Biased managers who prefer the people they like -Too big team to handle there are around 80 people -lots of data entry job that too repetitive,too few API's to automate it. - They expect to perform work no matter if the timings are odd.You end up skipping you breakfast or other meal of the day and working 12-14 hours But the good part is its a gateway into amazon, the bar is pretty low for hiring, expect very simple coding questions if they interview you They are now taking more work from developers which require at least some brain to execute. good chances to seattle visit