Some places at Amazon are really good... and some aren't - Software Development Manager Amazon Employee Review

4.0
Jul 21, 2009
Recommend
CEO approval
Business Outlook

Pros

Amazon is a very decentralized company and silo'd company, so many areas are great for developers and managers to work in. In these good areas, devs get: * A lot of freedom to do the right thing * Great support from upper management * The ability to experiment with new and interesting technologies * A strong commitment to building tools and infrastructure to make life easier for devs As a manager, if you're in these shiny areas, you own your project, soup-to-nuts. You will work *with* program managers and product managers, not for them. It isn't an easy environment to manage in: you're generally expected to do a lot of things that other companies use TPMs for, but I personally find the challenge very rewarding.

Cons

Amazon is a very decentralized company and silo'd company, so many areas are essentially rat holes that developers can easily get lost in. Most of the negative reviews are probably from those areas, and they are every bit as bad as you might imagine. Rather than repeat the bad, I would encourage anyone looking seriously at Amazon to ask a few things of the developers (not the hiring manager) that they talk to: how often are you on call? How often do you get paged? What kind of schedule does this position require (45 hour weeks? 60+ hour weeks?)? When was the last time you worked a weekend when you weren't on call? How much legacy/technical debt is the team responsible for? And probably the most important question of all you have to ask yourself: is this team solving problems that are interesting to me? The teams that aren't are teams you will never be happy at, no matter what the rest of the environment is like. The final tidbit that does somewhat makeup for some of the less "optimal" teams: Amazon has a policy where anyone can change positions after they've been in their current position for a year (provided you don't get a negative review). So even if you don't like where you're at, you can always move, which is great if you don't want to lose your vesting stock grants.

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5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a Data Center Engineering Operations (DCEO) technician at AWS has been an incredibly fulfilling experience. Every day, I know that my work directly supports the infrastructure that powers services used by millions of customers worldwide—from Netflix streaming to NASA processing Mars rover images. What makes this role special is the sense of ownership and responsibility. DCEO technicians are truly the heartbeat of the data center, maintaining the critical power, cooling, and life safety systems that keep AWS running at 99.999% uptime. The mission is clear: be stealthy in action and swift in recovery, solving problems before they impact customers. The technical challenges keep the work engaging. Whether I'm monitoring building management systems, responding to alarms, managing preventative maintenance programs, or coordinating with vendors, there's always something new to learn. The role demands both hands-on technical skills and critical thinking, which makes every shift dynamic and rewarding. AWS invests heavily in training and development. The comprehensive onboarding process, detailed standard operating procedures, and access to subject matter experts across Field Engineering and other support teams ensure you're never alone in solving complex problems. The emphasis on safety is genuine—leadership truly prioritizes that everyone goes home in the same condition they arrived. Working alongside dedicated teams like DCO, Infrastructure Delivery, and Logistics creates a collaborative environment where everyone understands how their role contributes to the bigger picture. The 24/7 nature of the work means building strong relationships with your shift team, and there's real camaraderie in knowing you're all working toward the same critical mission. For anyone who enjoys hands-on technical work, values operational excellence, and wants to be part of maintaining world-class infrastructure at global scale, DCEO at AWS offers a challenging and meaningful career path.

Cons

Time constraints, and demands can be overwhelming.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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