Good corporate values, still small enough to retain that entrepreneurial spirit, but watch out for the pager - Software Development Engineer II Amazon Employee Review

4.0
Jun 22, 2008
Recommend
CEO approval
Business Outlook

Pros

Amazon's decentralized structure gives teams a good amount of autonomy and freedom to set their own roadmaps and schedules. Everyone feels a strong sense of ownership in the systems they build. You are not just a code monkey. The decentralized nature also means that the employee experience may vary depending on what part of the company you work in, so my observations may differ from those of others. (If you're working on base-level functionality such as the order pipeline, you will have different pressures placed upon you than someone working on higher-level or internal-facing features.) One of Amazon's core values is frugality--a fact which doubtlessly helped the company survive the dot-com crash of the early 2000s, and should continue to serve it well during periods of economic uncertainty. This adds a nice degree of confidence in the security of one's job. Upper management attitude is that we should always be innovating, and based on the features the company has launched over the past few years, you can tell they aren't just using that as a buzzword. Amazon is still a relatively young company, so there is still a willingness to experiment. Look forward to the mid-2010 move to Seattle's growing South Lake Union neighborhood. We're building a new campus from the ground up. It's nice that they're using employee feedback in the design process. I've seen some headlines that seem to imply long hours (though I can't read the full reviews yet)--fortunately, that hasn't been my experience.

Cons

The majority of software developers participate in an on-call rotation, meaning you can expect to be paged at 3 AM from time to time. A typical example is one week of pager duty every 6-8 weeks, but the operational load varies considerably from team to team, so be sure to ask about it during your interview. (Typical Amazon development teams I've encountered consist primarily of SDEs with 1-2 management types; Microsoft-style "test engineers" are relatively rare, and all but a few teams handle their own operational support.) What is the line between "frugal" and "cheap"? This is one of the continuing debates among engineers, as Wall Street worries occasionally lead to the tightening of the purse strings. There may be some bureaucracy if you want to request new hardware, and periodic requests to justify your use of resources. This isn't necessarily a bad thing, as efficient use of resources is a good philosophy to have for long-term survival, but don't expect Google-like spending.

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5.0
Jan 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a Data Center Engineering Operations (DCEO) technician at AWS has been an incredibly fulfilling experience. Every day, I know that my work directly supports the infrastructure that powers services used by millions of customers worldwide—from Netflix streaming to NASA processing Mars rover images. What makes this role special is the sense of ownership and responsibility. DCEO technicians are truly the heartbeat of the data center, maintaining the critical power, cooling, and life safety systems that keep AWS running at 99.999% uptime. The mission is clear: be stealthy in action and swift in recovery, solving problems before they impact customers. The technical challenges keep the work engaging. Whether I'm monitoring building management systems, responding to alarms, managing preventative maintenance programs, or coordinating with vendors, there's always something new to learn. The role demands both hands-on technical skills and critical thinking, which makes every shift dynamic and rewarding. AWS invests heavily in training and development. The comprehensive onboarding process, detailed standard operating procedures, and access to subject matter experts across Field Engineering and other support teams ensure you're never alone in solving complex problems. The emphasis on safety is genuine—leadership truly prioritizes that everyone goes home in the same condition they arrived. Working alongside dedicated teams like DCO, Infrastructure Delivery, and Logistics creates a collaborative environment where everyone understands how their role contributes to the bigger picture. The 24/7 nature of the work means building strong relationships with your shift team, and there's real camaraderie in knowing you're all working toward the same critical mission. For anyone who enjoys hands-on technical work, values operational excellence, and wants to be part of maintaining world-class infrastructure at global scale, DCEO at AWS offers a challenging and meaningful career path.

Cons

Time constraints, and demands can be overwhelming.

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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