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      The system to find answers was very easy to use, but there wasn't enough training. - Virtual Customer Service Associate Amazon Employee Review

      3.0
      Aug 10, 2020
      Virtual customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, work from home, friendly atmosphere and everyone is willing to help you, you can choose what schedule you want

      Cons

      Training is too short and too fast paced, very high demands for calls, management could be hard to get a hold of

      Explore other reviews about Amazon

      5.0
      Jun 16, 2026
      Sde-2
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Access to latest tech - High pay - Work at scale - Full Agentic

      Cons

      - sometimes process takes time - restricted to use internal tools

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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