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      Amazon reviews

      Very Supportive - Virtual Customer Service Associate Amazon Employee Review

      4.0
      Sep 3, 2020
      Virtual customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Even though I worked Remotely, I never felt as though I was alone. The Management Team and Leads are always very helpful, attentive and supportive. Feedback on how the company can improve its procedures is encouraged and the culture is wonderful.

      Cons

      Like with any call center or customer service jobs, you will run into abusive or rude customers. However, Amazon does a great job of having its employees backs. The work can become a bit repetitive.

      Explore other reviews about Amazon

      5.0
      Jun 1, 2026
      Problem solver
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazon is a very good company to work for with great people."

      Cons

      "Compensation is too low for the level of responsibility we have."

      5.0
      Jan 10, 2016
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

      Cons

      You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

      3159
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