SPS is a better job than CS - Selling Partner Support Associate Amazon Employee Review

5.0
Sep 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Calls flow is lower than CS. You have plenty of time to work on cases. It is more manageable to handle the AHT. Understanding if some metrics are outside the frame due to non controlled cases

Cons

You have to learn a lot. There's a high variety of issues, including on the same kind. High chance to receive cases that can take a lot of hours.

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5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay well do what u ask for

Cons

Fast too much work sometimes

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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