Great job, but constant changes and department changes - VCS Customer Service Representative Amazon Employee Review

3.0
Feb 5, 2022
Recommend
CEO approval
Business Outlook

Pros

Work from home Pay compatible with other companies Health benefits

Cons

Constant department changes with no options to stay in the same department shift bids frequently, hard to plan life around work hours, not knowing when your shift or days will change. working multiple departments at the same time, you will have to work every department that you were trained for, regardless of whether you are in that department or not. Training could be better. Advancement opportunities are very slow.

Explore other reviews about Amazon

5.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

good company, great learnings, good pay

Cons

more layoffs, very uncertain, long interview process

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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