No job security, little growth opportunity, so-so benefits - Customer Service Representative (CSR) Amazon Employee Review

3.0
Oct 19, 2023
Recommend
CEO approval
Business Outlook

Pros

Gained new skills in communication and Customer service

Cons

-Salary are low, given the amount of work you put in, it's really low pay. -Long hours - No other breaks (bathroom, breather, overwhelmed, water, etc.). Only lunch and two 15-minute breaks. -No room for growth, no raises, no incentives whatsoever even if you're overachieving target. - Unclear and often poor communication from management and team restructuring happens too often. -No motivation, not the best company when it comes to work life balance and empathy for employees. -Forced overtime and time off, Non stop calls with only a minutes in between with unrealistic metrics.

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5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay well do what u ask for

Cons

Fast too much work sometimes

5.0
Jan 10, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really smart people, a lot of opportunity for growth, always encouraged to be innovative, think big, and create something new. Competitive salary and benefits with other major tech companies. 100% self motivating work environment. No dress code and 4 legged friends are welcome.

Cons

You have to be self motivated. NO ONE will hold your hand and tell you that you're doing a great job. If you need constant affirmations from management, this company isn't for you.

3159
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