Pros
- Company car for account executives - Corporate Visa - Depending on agency, great clinicians to work with - Good disease programs in place
Cons
- AVP's have too much decision making power - they hire and fire at will with no accountability. They seem to think mangement by intimidation works. No one feels safe to speak up. - ASM's are a joke...most don't have any mangement experience. They were the AVP's favorites. - It's ALL about the numbers...no business analysis on anything...you're quota is one of 3 numbers no matter where you are, what your area looks like or the referral history of the area. - WIG (Wildly Important Goals) weekly teleconferences are S-T-U-P-I-D. We can put them on our weekly summary. - Poor training - mostly on computer - BD and OPS not on same page - BD meetings supposed to fix that but still doesn't. - Your director makes or destroys your agency...most are hired just to fill the spot but may not be the best choice. Turnover is very high with this company. Most clinicians are pay per visit vs salary. - Every agency does things differently, depends on the director - Little support for BD, upper management's focus is on OPS and Care Transition Coordinators - Smartbook is one of the worst CRM's - spent tons of money on something no one wants to use and adds no value but they track how often people use it on a daily basis then have AVP's/ASM's bear down on you if you don't. - BD budget is small - all your marketing materials, lunches/snacks for referral sources, give aways come from the same pot. You have to BUY your marketing materials or print them off from the website.
