Not what it used to be - Manager American Express Employee Review

1.0
Jul 1, 2016
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and flexible working arrangement and schedule. Company consistently cares about employee family life and presents opportunities to ensure that family is first.

Cons

Some in management are woefully under qualified to lead people. When I started we had a leader that inspired the the team. She moved on to better opportunities and it was clear that her replacement didn't have the knowledge, leadership skills, or experience to command a team that size. After the new leader came in, she created an inefficient hostile environment and a mass exodus of good talent occurred on our team including myself. The new leader consistently garnered bad reviews from her employees on the pulse survey and at times was standoffish and unapproachable and seemed overwhelmed.

Explore other reviews about American Express

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

very nice place with lots of benefits

Cons

could be a nicer place with more benefits

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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