2.0
Jun 12, 2008
Current employee
Detroit, MI
Recommend
CEO approval
Business Outlook
Pros
I used to think Amex was a great place to work. I'm a Team Leader in a large travel call center in Michigan and a few years ago I watched my current boss railroad a couple of Managers in the office. The company was restructuring positions and these two guys gave everything to Amex, their time, vacation time, days off, etc. and for what to have one woman who is still there be on a power trip and got rid of both of them. I've been disappointed in Amex for years. The best reason to stay is for the benefits!!
Cons
The current Director in the call center, she is not professional but expects others to be. She is real quick to point out what we the employees are doing wrong, but she has no accountability in her actions.