Friendly place to work but extremely inefficient and bureaucratic...can't make progress. - Manager American Express Employee Review

2.0
Feb 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Very friendly, welcoming and helpful corporate culture (at least in Phoenix). Excellent training program and excellent benefits.

Cons

Extremely bureaucratic, a lot of turf protecting, management not really willing to go to bat for you. Although people are friendly and willing to help, most of the time they just send you in circles. Very hard to get answers and a lot of defeatist attitudes. Recruitment process very impersonal and again, bureaucratic.

Explore other reviews about American Express

5.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing management great opportunities strong analytics friendly caring coworkers. Just wonderful place to work

Cons

So great not much to say about cons

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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