MIS Team Leader - MIS TEAM LEADER American Express Employee Review

4.0
Sep 23, 2018
Recommend
CEO approval
Business Outlook

Pros

Amex offers a unique opportunity to growth as per design the organization allows you to cross train with different business units to find the best fit for your skills or a inform feedback of the skills you´ll need to acquire to advance your career.

Cons

Very high standard demands very strong commitments. American Express work like balance exist only in black and white as often the senior leader not only expect but demand long hours and rush due dates and as many of the opportunities comes through networking, if you want to be consider you need to be willing to surrender weekends and holidays.

Explore other reviews about American Express

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance and leadership

Cons

it'd be nice to be fully remote

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

- Complimentary lunch and starbucks everyday - On-site clinic for basic check ups - Hybrid

Cons

you will be taking phone calls every minute of the day. There will come a time where you feel like at the bottom of the world. You will ask yourself "is my role in life to help people reset their password online and assist them in logging in?" You cannot use the bathroom whenever you want, they have time coding that if you "abuse" them you will be flagged and subject to discipline. You have to give world class service but at the same time rush them off the phone or else you are not getting paid a good bonus. You will quickly find yourself gasping for air and time to relax when you take 50+ calls a day , you will feel drained. When is finally time to move up there is a high chance you will be paid less than you're current role as there are no bonuses in higher roles.

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