3.0
Mar 17, 2021
Former employee, more than 1 year
Ciudad de Mexico
Recommend
CEO approval
Business Outlook
Pros
Benefits are amazing and having a fixed schedule helps having a healthy balance between work and personal times.
Cons
Dealing with customers expecting the high level of customer service provided by American Express is VERY stressful, particularly when the company decides to change every day procedures without previous notice. American Express customers can be some of the most entitled customers out there. Leadership is poorly selected and hired, as well as poorly supervised, which makes for very uncomfortable interactions and presents additional obstacles on a day to day basis.