Ambiguous Promotion Requirements, but Overall Good - Service Delivery Analyst II American Express Employee Review

4.0
Apr 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Virtual work available. Diverse corporate culture. Benefits and training better than most.

Cons

Unable to apply for promotion unless arbitrary, competitive individual rating (ONCE YEARLY) is higher than majority of peers regardless of role. Pay is flatlining and not competitive. Management is wildly different between organizations. Upper management tends to leave every 1-3 years, so stability suffers.

Explore other reviews about American Express

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

flexibility. good communication from leaders. opportunity to learn more

Cons

l little rigid- must do things a certain way.

5.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They have fantastic pay for the position you're in, and they teach you interesting and engaging utility of modern technology mixed with legacy fundamentals. I've learned quite a bit while AmEx while getting paid more than fairly - I'd recommend a stretch here to whomever may be reading this!

Cons

The Company is huge, and at times it may take more than a little time to get recognized for your abilities and the growth you've had. There's a reason there is a "only way up is out" reputation exists for some enterprise companies...

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