Oct 27, 2020
Appian Response
5yThank you for taking the time to share your past experience with us, and I’m sorry to hear of some of the Cons you shared. Our Customer Success Department (formerly known as Professional Services) provides our team members the opportunity to build experiential value and knowledge where out-of-box thinking is highly encouraged. Thank you again for your candor, and we wish you all the best in your future endeavors.