Lacks empathy and direction - Marketing Manager Appian Employee Review

1.0
Jul 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Appian is filled with intelligent and talented folks at the manager and director levels.

Cons

I have never worked at a more dysfunctional company in my life, and Marketing leadership is wholeheartedly to blame for this. Poor planning, a clear lack of focus, almost no process, and inconsistent distinction between roles and responsibilities made otherwise doable tasks nearly impossible to complete. Leadership was far more invested in playing politics and moving chess pieces than working to rebuild department culture, better understand the customer, and inspire prospects. Favoritism was rampant, which was apparent based on who was promoted, high performers were rarely acknowledged, and some of the best and brightest were either laid off or quit. I was part of the most recent layoffs, and after leaving this company, my mental health has never been better. If you’re a naturally high performer, you will plateau at this company relatively quickly. There are far better companies with more skilled and empathetic leaders. Take your pick.

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Appian Response
1y
Thank you for taking the time to share your experience with us. We are glad that you found your colleagues to be intelligent and talented and had a great team culture. Your feedback regarding leadership, departmental focus, and the overall workplace culture is invaluable. We acknowledge that there are always areas for improvement, and your insights will certainly be part of the ongoing conversations as we continue to assess and refine our processes and leadership approach. While it’s disappointing to learn that your experience led you to feel this way, we appreciate your candor and will take your feedback seriously as we strive to create a more positive experience for all employees. Wishing you all the best in your future endeavors.

Explore other reviews about Appian

5.0
Oct 23, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co-workers. Everyone was super helpful and a lot of people were friendly. I enjoyed hanging out with them during lunch hour. People thought very highly of the management. I had a boss that really cared about me personally and was fair but kind. The company also valued personal development and gave time to learn new skills and build side projects for the company.

Cons

I did not find it meaningful to work on software that was helping big corporations.

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Appian Response
7mo
Thank you for taking the time to share your experience. We’re glad you found your colleagues and management to be supportive and valued opportunities for learning and growth during your time with Appian. We also recognize your input on the types of projects you worked on and continue to explore ways to make our work meaningful for both our employees and the organizations we serve.
5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people and business processes

Cons

Office is a far drive from Washington DC.

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