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      Apple

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      Apple reviews

      Fantastic company, tough job. - Home Advisor Apple Employee Review

      4.0
      Sep 22, 2014
      Home advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Apple is a great company, and it was awesome to see how much they care about the customer. Relatively flexible hours. Employees were treated with respect. Company perks. Team oriented - even working from home I didn't feel alone. The training was great, but a little shorter than I would have liked.

      Cons

      Any customer service job is hard. Some of the people you help will be very rude, which makes the job less desirable at times. Be prepared to be yelled at sometimes.

      Explore other reviews about Apple

      5.0
      Jul 4, 2026
      Specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      loved this role very much

      Cons

      Busy at times but nothing too crazy

      4.0
      Aug 28, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      We work with geniuses - in every department, We create innovative products that thrill our customers and create new product categories - who else can say that?

      Cons

      ZERO ZERO ZERO work/life balance. Execs have been saying for YEARS that they understand and will make it better. But in actuality, it gets worse every year! It is obviously top management LIP SERVICE because if they meant it, they could fix it tomorrow. They have hundreds of BILLIONS in the bank. If they REALLY cared about employee work/life balance, they could bring aboard the right number of folks to make that issue dissolve. Sick of hearing the lies. Just don't lie about wanting to fix it, when they clearly DON'T care

      1501
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