The Potential is There - Associate At GBS Aramark Employee Review

3.0
Jul 27, 2018
Recommend
CEO approval
Business Outlook

Pros

- Casual work environment (can wear jeans) - Collaborative, open office set-up (if you're into that kind of thing) - Great co-workers. I think everyone who works there genuinely wants to do the best at their job, improve their skills, and excel the brand. I had a great team.

Cons

- High turn-over rate, not just among lower level employees but management as well. There were pockets of time that we did not have leadership and ran things on our own. Having leaders present and available makes a difference in team moral. No team wants to feel like a ship without a captain. - Upper management doesn't seem to listen to the concerns of their employees, which is probably why many mid-level managers and supervisors leave. - A lot of changes and instability. New divisions, employees constantly switching departments, constantly on-boarding and training new employees, constantly having to pick up the slack for employees that leave or transfer until their replacements are hired, etc. Maybe once they get everything settled and have employees that stay longer than 2 years, it could be a wonderful place to work. - Okay benefits and not enough incentives to stay through the instability. My department's engagement budget got cut, so any extra/fun activities had to come out of our own pockets. Being able to go out for lunch on the company card sometimes or at least being able to leave early every once in a while does wonders for employee moral.

Explore other reviews about Aramark

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Family friendly work environment and wide range of experiences

Cons

typical corporate bureaucracy and slow moving corporate wheels

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Working as a Lead Barista has been a rewarding experience that has helped me grow both professionally and personally. The role has strengthened my leadership, communication, and problem-solving skills while allowing me to mentor and support team members. I enjoy creating positive customer experiences, managing daily operations, and ensuring high standards of quality and service. The fast-paced environment has taught me how to multitask effectively, stay organized, and work under pressure. This position has also provided valuable experience in training staff, inventory management, and team collaboration. Overall, being a Lead Barista has been an excellent opportunity to develop skills that are transferable to leadership and project management roles.

Cons

While being a Lead Barista has provided valuable leadership and customer service experience, the role can be challenging at times. The fast-paced environment often requires managing multiple responsibilities simultaneously, including customer service, beverage preparation, inventory management, and team support. Staffing shortages and high customer volume can create stressful situations, especially during peak hours. The position also requires long periods of standing, frequent lifting, and maintaining energy throughout the shift. Additionally, balancing leadership responsibilities with daily operational tasks can be demanding, particularly when addressing customer concerns or training new employees while meeting service expectations

See reviews by: Helpful|Rating|Date|All