Pros
AIS is paid hourly with a $3hr per hour on-call, paid time and a half for a call where you get paid minimum 2hrs
Cons
-Upper management is dishonest and does not communicate what so ever it feels like upper management does not have your best interests in mind -Service Desk is useless, told this on a daily basis by the end users, end users constantly asking for your personal number because they don't want to deal with the service desk. - Constantly told by other AIS departments "its not our issue" -AIS departments (mainly application analysts) do not read notes in tickets causing tickets to be constantly misrouted - You are micromanaged to death. -Many many many issuses within Ascension AIS -Implemented a 7am-7pm coverage (was 8am-4:30pm) for all sites but refuse to staff appropriately to cover the extra coverage causing very little work\life balance -Zero accountability, too many associates do not fulfill their job duties\responsibilities.
