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      Ascensus

      Engaged Employer

      Ascensus reviews

      Awful Company, You Are Another Number - Customer Service Representative Ascensus Employee Review

      1.0
      May 18, 2025
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      PTO Remote Work (when I worked there) Some friendly coworkers Work ends as day is done

      Cons

      Everything else Management is terrible, unhelpful, unfriendly, and hate their jobs as much as we did Minimal training that does NOT prepare you for the job Blame for not knowing what wasn't taught in training Told to take on additional training during the MINUTE between back-to-back calls (told we had to complete "on our own time" for NO ADDITIONAL PAY) Low pay No career mobility, definition of a "dead-end" job

      Explore other reviews about Ascensus

      5.0
      Jul 1, 2026
      Client service manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I just started with Ascensus 1 month ago and have been in training for 4 weeks. It has been a great experience so far. The people are great! They really do follow Ascensus's Core Values of People Matter, Quality First and Integrity Always. They do a great job in creating Team Comradery when most of the company is working remotely. The training really helps prepare you for your job and sets you up for success and the Trainers are awesome!

      Cons

      No cons to report so far.

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