Corporate office in Memphis ok, upward mobility difficult. The corporate office is dedicated to their 5K stores. - Project Manager AutoZone Employee Review

3.0
Mar 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Good place to start a corporate job, to learn one type of corporate culture (they require you to shout a cheer and pledge before most meetings) Location of office in downtown Memphis on Mississippi River Free downtown parking At a certain grade level, benefits package is great--Bonus, 401K, stock options, etc. The corporate office is very dedicated to the retail stores, require "store dress" uniform day every Monday, otherwise business casual. No casual Fridays. There are many long-time AutoZoners, people who have been working there for 20-35 years, which can be a good thing and a bad thing. The corporate office really emphasizes employee recognition for a good job.

Cons

The internal depts are not integrated, don't use SAP, ERP, etc. to tie systems together. Systems are mostly home-grown and patched together. The internal depts act as silos, independently, so communication can be tough. There's a lot of "old-school" thinking. Upward mobility difficult, like to move senior management laterally to develop them but difficult to execute anything with constant movement Pay is below corporate averages for similar jobs in other places

Explore other reviews about AutoZone

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

If you have motivation and availability you move up fast. Great co workers. You can learn alot if your willing.

Cons

Not enough employees for the hours they want to cut. Also they expect alot in commercial sales when its unrealistic. Communication

3.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros Automotive Knowledge & Skill Development: It is an excellent environment to expand your knowledge of vehicle components, diagnostic tools, and automotive troubleshooting.Customer Interaction: If you enjoy solving problems, the role offers regular opportunities to deliver high-impact customer service (what AutoZone calls "WOW!" customer service) by helping DIYers get their vehicles back on the road. Networking & Community Connection: You frequently interact with local mechanics, DIY hobbyists, and commercial accounts, building strong professional relationships within the regional automotive community. Clear Operational Structure: The store protocols, inventory systems, and safety compliance expectations are highly structured, making daily tasks predictable and organized. Employee Discount: Workers receive a company discount on parts, tools, and accessories, which is a major perk if you maintain your own fleet of vehicles.

Cons

ConsFast-Paced & Physically Demanding: The environment can be intense and requires significant physical stamina. Employees spend a lot of time standing, walking, and lifting heavy parts (like commercial batteries and brake rotors) throughout their shifts. Retail Hours & Scheduling: Retail schedules can be demanding, often requiring flexibility to work nights, weekends, and holidays to accommodate peak store hours.Handling Difficult Customer Situations: Because customers often come in stressed about their broken-down vehicles, employees must be skilled at de-escalating tense situations and managing complaints professionally. Split Responsibilities: Staff members frequently have to alternate between multiple distinct tasks—such as inventory auditing, commercial account delivery, and front-counter retail sales—requiring a strong ability to multi-task and switch gears quickly.

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