After a long time of working here the possibility to grow is not an option - Customer Support Specialist Autodesk Employee Review

1.0
Feb 8, 2022
Recommend
CEO approval
Business Outlook

Pros

Some of the benefits People you get to meet Games and Company Parties

Cons

No good communication No Support Supporting Sales and Products support for a smaller Salary

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Autodesk Response
4y
Thank you for your candid feedback. We're sorry to hear of the challenges you've been encountering at Autodesk. We're committed to continuously improving our workplace environment, and feedback like this helps us do that. We encourage anyone with questions or concerns to contact us through our Business Ethics Hotline. You may contact the hotline by phone at 855-822-9535 or online at www.autodesk.ethicspoint.com.

Explore other reviews about Autodesk

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is amazing! When you start you get a decent sized home office stipend but the on going benefits are great as well, including but not limited to a monthly WiFi reimbursement, a yearly wellness reimbursement, the option to work from a foreign country for up to a month a year, stock options, and much more! Aside from that, all the people I’ve worked with thus far are so easy to get along with and everyone truly pulls their weight.

Cons

Like any large company, there are occasional layoffs,

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individual contributors, your peers you work with day in and day out are fantastic people! At the IC level, for the most part, it feels like everyone is in the fight together. The work/life balance is good depending on which business unit/team you're aligned with. The benefits are pretty solid, especially the 6 week sabbatical.

Cons

Autodesk moves at the pace of a snail, very slow to take action on anything. Selling is very difficult with all the undocumented approvals, processes, red tape and very few people are willing to actually help! Leadership doesn't care about the people their decisions impact. Feedback is rarely listened to and acted upon. Pay is terrible compared to competitors in this space. Autodesk has embraced a ton of change over the last few years with new marketing, sales and IT leadership and it shows. They are not shy in showing their desire to be the next Oracle at the expense of their people. They are constantly changing tools, processes, people, roles, you name it so you feel like you're under water constantly. Lipstick on a pig.

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