nice people but not challenging enough job - Customer Success Specialist Autodesk Employee Review

4.0
Aug 23, 2023
Recommend
CEO approval
Business Outlook

Pros

very chill job, most peers are friendly and smart, most managers friendly, director is nice, meal vouhers, respect for private life, interesting product

Cons

CS department does not grow in responsibilities, it is like a call center - you have to call a lot everyday to have short conversations with clients, lots of admin work and that is your KPI. CS people here can do more than that, have some skills that are not being used... one of the managers has mental health issues, very controlling and passive aggressive, micro managing. the top leaders are receiving complaints and do not do anything about it. it is a pity because other managers are nice. (there was another manager who had same issues but luckily was moved to another department).

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5.0
Jun 1, 2026
Recommend
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Pros

Good WLB Low Turnover Rates Interesting Projects/Work Full Benefits + 401k

Cons

Medium Pay, Not Amazing Stock Packages

5.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Autodesk has, hands down, one of the warmest and most supportive corporate cultures I’ve ever experienced. From day one, people were welcoming, respectful, kind, and genuinely available to help. Even as a contract worker, I never felt like an outsider. I felt included, trusted, and treated like part of the team. The marketing team was an incredible group: collaborative, smart, generous with their time, and always willing to answer questions. Autodesk also has a true teaching culture. You never feel silly for asking questions, and there is a clear willingness across teams to help people learn, improve, and succeed. Operationally, the company was also impressively efficient. The technology, meeting tools, scheduling systems, and general workflows made it easy to connect with people, set appointments, collaborate, and keep work moving without unnecessary friction. Overall, Autodesk set the bar for what a healthy corporate culture can feel like: organized, human, respectful, inclusive, and genuinely collaborative. Pros: Warm culture, helpful people, strong tools and technology, respectful teams, inclusive environment, great marketing organization.

Cons

As a contractor, I only wish the experience had been longer.

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