Great company overall, departmental issues - Customer Success Specialist Autodesk Employee Review

4.0
Jan 15, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits. Healthcare is covered (depending on your plan), 6 week paid sabbatical every 4 years, competitive maternity/parental leave, employee stock options, wellness stipend, etc.

Cons

Happiness within my department has plummeted over the last couple of years. For some reason we're the only ones held responsible, so we are consistently picking up the slack for Sales, Billing, Support, etc., all while trying to maintain a quota that was highly over inflated (admitted by management). The job responsibilities have doubled and the compensation is not reflecting that - multiple people on the team did not even get a standard 3% merit increase year over year.

Explore other reviews about Autodesk

5.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This company is amazing! When you start you get a decent sized home office stipend but the on going benefits are great as well, including but not limited to a monthly WiFi reimbursement, a yearly wellness reimbursement, the option to work from a foreign country for up to a month a year, stock options, and much more! Aside from that, all the people I’ve worked with thus far are so easy to get along with and everyone truly pulls their weight.

Cons

Like any large company, there are occasional layoffs,

2.0
Jun 12, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The individual contributors, your peers you work with day in and day out are fantastic people! At the IC level, for the most part, it feels like everyone is in the fight together. The work/life balance is good depending on which business unit/team you're aligned with. The benefits are pretty solid, especially the 6 week sabbatical.

Cons

Autodesk moves at the pace of a snail, very slow to take action on anything. Selling is very difficult with all the undocumented approvals, processes, red tape and very few people are willing to actually help! Leadership doesn't care about the people their decisions impact. Feedback is rarely listened to and acted upon. Pay is terrible compared to competitors in this space. Autodesk has embraced a ton of change over the last few years with new marketing, sales and IT leadership and it shows. They are not shy in showing their desire to be the next Oracle at the expense of their people. They are constantly changing tools, processes, people, roles, you name it so you feel like you're under water constantly. Lipstick on a pig.

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