Work Experience - Client Service Representative Availity Employee Review

4.0
Aug 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Great job security and benefits

Cons

Difficult to be promoted without a degree in specific areas such as computer science or engineering in addition to years of experience.

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Availity Response
3y
Thank you for taking the time to write a review. We love that you feel secure in your role and that you’re enjoying all the benefits we have to offer our associates. Promotions come in all different shapes and sizes—depending on the role, the department, the required skills, etc. Some of our more technical positions may require a degreed skill, but many do not. Hiring from within is an integral part of our career development and culture. We encourage you to meet with your supervisor or manager to develop your individual development plan (IDP) to map out your growth path. Because we serve millions of providers across the country and successfully manage a consistent volume of calls, we must follow a reasonably prescriptive call escalation process. But your advice is heard—and we can take a closer look to see if there are opportunities to adjust our operations and provide additional managerial support where needed. Again, thank you for your review. We are so glad to have you on the team!

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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