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      Avaya

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      Avaya reviews

      Customer Support Engineer II - Senior Support Engineer II Avaya Employee Review

      1.0
      Jan 12, 2013
      Senior support engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      - OK salary - Work from home - Good people, good technical resources - You can work with very big customers and some Avaya products are solid

      Cons

      - Constant layoffs, bad atmosphere, you can't go to work and not think this day it will be my turn to get fired. - No clear idea where the company is going, senior management will not communicate clear AT ALL.

      Explore other reviews about Avaya

      5.0
      Jan 9, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, highly skilled co-workers, flexible remote environment

      Cons

      Several layoffs during the last years

      1.0
      May 14, 2026
      Senior sled account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company used to care about customers, but they removed all the sales people who actually visited and consulted with customers to save travel cost.

      Cons

      The company's newest CEO, Patrick, only cares about getting back to a Cybersecurity company as fast as possible. Can't sell the company fast enough, but buyers can't get past due diligence periods.

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