Strong and steady - Customer Care Manager Avid Technology Employee Review

Worked with really smart, level-headed engineers.

A lot of leadership turnover.

• Some coworkers try to support each other despite the environment • You quickly learn how to handle stress (whether you want to or not)

• Toxic and reactive management style • Constantly shifting expectations with little to no clear direction • Unrealistic workload with pressure to meet metrics that don’t reflect reality • Lack of accountability from leadership—issues are pushed down instead of addressed • Poor communication across the board, leading to confusion and wasted time • Employees are not supported • Burnout is common and ignored