Unsatisfactory and trailing their biotech competitors - Customer Service BD Employee Review

2.0
May 6, 2011
Recommend
CEO approval
Business Outlook

Pros

Friendly Staff, Good locations, Respected Company.

Cons

An ORGY of Bureaucracy is an understatement on any policy at BD. Lack of flexibility to get days off. Employees felt overworked, lack of recognition, and I felt the morale was borderline downtrodden on a bad day or apathetic on a good day. Everything is done with archaic Lotus Notes.

Explore other reviews about BD

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Low stress environment, hands-off management

Cons

Low pay, though benefits were good

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Good PTO and benefits. Work load is manageable but the company is going through a business transformation process which could increase workload to maximize efficiency.

Cons

Work life balance decreased steadily over the years with not a lot of room for growth within FP&A. Many roles were BPO’d out.

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